Zagreb’s Action Plan: A strategic approach to integration on the city level

In May, MigrationWork colleagues and Connection partners from Turin, ANCI Piemonte, (with representatives from Asti, Settimo Torinese, Cuneo) Paris, Prague, Thessaloniki, ANATOLIKI S.A, visited Zagreb to learn about the city’s experience of developin… Read more

Signage in the Ragsved Civic Centre
Big purple signs show users activities they can do for themselves, for example - seek information, search the internet or fill in forms. The advisors take the backseat with discreet, transparent signs.

Cities responses to Ukrainian refugees, and the role of the “One Stop Shop model”

As Ukrainian refugees make their way to cities across Europe, cities are developing humane and creative responses to support them, and existing services are being tested and challenged. During a recent visit as part of the CONNECTION project in Stockholm, we looked at cities’ ‘first responses’ to support new arrivals, and gained new insight into refining the ‘One Stop Shop’ model – a model which has been proven to be central to effective crisis response. Read more