Signage in the Ragsved Civic Centre
Big purple signs show users activities they can do for themselves, for example - seek information, search the internet or fill in forms. The advisors take the backseat with discreet, transparent signs.

Cities responses to Ukrainian refugees, and the role of the One Stop Shop model”

As Ukrainian refugees make their way to cities across Europe, cities are developing humane and creative responses to support them, and existing services are being tested and challenged. During a recent visit as part of the CONNECTION project in Stockholm, we looked at cities’ ‘first responses’ to support new arrivals, and gained new insight into refining the ‘One Stop Shop’ model – a model which has been proven to be central to effective crisis response. Read more

The CONNECTION team outside Ristorante Al Fassia in Turin

CONNECTION Project : Turin Visit in October 2021

The Community of Practice in the CONNECTION project visited Turin in October 2021. One of the aims of the visit is for representatives of cities to share challenges they face, ask questions from an outside perspective and looking at issues through the eyes of others. Read more